Fermits Bottling Standards

Return & Refund Policy

Because our pure botanical beverages are carefully bottled and perishable, all sales are final. Please review our terms regarding damaged parcels, 48-hour notice, and direct reimbursement.

Final

standard sales

48 Hrs

damage notice window

100%

reimbursed if damaged

Order Protocols

How Damaged Shipments Are Resolved

We maintain rigorous quality control from Hyderabad bottling to your doorstep, ensuring quick restitution when courier mishaps occur.

Standard Rule

Transit Breakage

Resolution

No Product Returns

Inform Within 48 Hours

Full Reimbursement

Due to hygiene, freshness, and the perishable nature of glass-bottled botanical drinks, we do not accept returns or exchanges once an order has been dispatched.

If your parcel arrives broken or leaking, notify our team within 48 hours of delivery. Submit clear photographs of the outer carton and an unboxing video displaying the seal.

Once our support team reviews your photographic and video evidence, the full order amount will be reimbursed directly to your original payment method.

Contact Support

Received a Damaged Parcel?

Send your order number along with unboxing video and photo proof to our concierge team. We process eligible reimbursements promptly.