/ Dispatch & Care

Support for shipments

Every 275 ml bottle leaves our Hyderabad facility packed in custom molded cardboard shock-cells. Direct your delivery, tracking, or batch provenance questions straight to our dispatch team.

Transit Protocols

Clear transit standards

Fragile botanical refreshments require deliberate logistics. We hold every courier movement to strict operational standards across Indian pin codes.

Courier Coverage

Transit Assurance

Resolution Desk

Pan-India Surface Route

Prompt Breakage Claims

Direct Batch Support

Orders dispatch via Shiprocket within twenty-four hours of batch bottling. Automated SMS tracking triggers immediately upon hub scan with estimated four-to-six day transit.

Glass requires meticulous handling. If any bottle sustains damage during transit, send an unboxing photograph within twenty-four hours for immediate zero-friction response

Our Hyderabad desk operates Monday through Saturday between 10 AM and 6 PM IST. We address tracking issues, delivery reschedules, and ingredient inquiries within one business day.

Direct Desk

Send dispatch inquiry

Provide your order tracking number or batch details below. Our Hyderabad dispatch desk verifies the courier manifest and responds directly via email.